Customer Reviews

Paper Moon Moves, LLC consistently earns high praise for its professional and compassionate service. Clients highlight the team’s ability to manage complex, often emotional, clear-outs and moves with exceptional organizational expertise. Their assistance with secure document shredding is frequently mentioned, underscoring a commitment to confidentiality. The 5-star rating reflects reliability, meticulous attention to detail, and a supportive approach that significantly reduces client stress during challenging transitions.

“In this season of giving thanks, I can’t say enough wonderful things about Paper Moon Moves. You will not a find more professional, responsive, and compassionate team of experts who are also a delight to work with. Over the past year, Laura, Geof, and the rest of the Paper Moon team helped me accomplish what would have been frankly impossible for me to do in a year filled with many challenges, not the least of which was acting as caregiver to my husband who has Parkinson’s and Alzheimer’s.

Over the past year, Geof managed to make the difficult and emotional task of helping me to downsize the home we had lived in for 41 years not only seem possible, but lightened the job with much-needed humor, care, understanding, and an amazing ability at organizing things. He always went above and beyond in every way which kept me motivated for the round. From the beginning of downsizing, through multiple clear-outs of donations and trash, to shredding documents, to the move out of state itself, Geof was there to oversee it all, all while contributing his help to the job at hand.

Laura was a marvel at communication, sound advice, and organization, shepherding me through the yearlong process of downsizing to moving out. With cheerfulness, kindness, and patience, she kept it all running as smooth as clockwork. But it was her willingness to go the extra mile, to calmly say “we can make that work,” that really stood out. For clear-outs, Alex and his crew worked with a speed and expertise that was incredible to witness. The same was true of the moving company, Moving Right Along. With Geof and Laura as my eyes and ears, the move went incredibly smoothly from beginning to end.

It was my lucky day when I read about Paper Moon in the New York Times. I had never heard of a senior move management company before and the timing could not have been better. I am forever grateful to everyone at Paper Moon. They took so much of the stress of downsizing and moving out of state off of my shoulders and I would call on them in a heartbeat if the need arises again. You will not find a better company to work with!

Diana M. and Charles P., Amherst, MA”

★★★★★

“After the death of a family member we had a very short amount of time to clear out the substantial contents of a large apartment. All members of the Paper Moon team were very efficient and helpful as we worked together to make difficult decisions about how to evaluate and best dispose of or distribute everything from household goods and furniture to private documents and valuable heirlooms. Their kindness, compassion, calm demeanor and organizational expertise made an emotional and difficult task manageable.

They assisted us every step of the way, including carefully inventorying, packing, arranging for and supervising the pickup of donations, document shredding, and much more. They smoothly handled interactions with the property management and took full responsibility for the final cleanup. It was truly a pleasure to work with each of them. We simply could not have completed the grueling and complex task in such a short time without Paper Moon!”

★★★★★

“Paper Moons was an absolute godsend during a really overwhelming time. If you are needing this type of support, look no further. In our case specifically, we were coordinating a move from across the country. It was a complex move and they did everything we asked them to do and even more.

Paper Moons helped us clear out an entire apartment filled with a lifetime of memories and coordinated a complicated move to another state with care, compassion, and precision. What stood out the most was how much they truly partnered with us—this didn’t feel like a transactional service, it felt like having a trusted team by our side. Their communication was always prompt and thoughtful, and their calm, can-do attitude made a world of difference. We’re so grateful for everything they did and would recommend them without hesitation.

Deborah, Jake, Thea, and the rest of the Paper Moons team were just the best to work with and we could not have done it without you. We’re eternally grateful for your help!”

★★★★★