Customer Reviews

With a 2.7-star average, customer feedback for FedEx Office Print & Ship Center indicates inconsistent service quality. While some patrons commend specific team members like Rob, Kia, and Nadia for efficient assistance, particularly with printing needs, others report highly negative experiences. Instances of staff rudeness, rushed service, and errors leading to shipping issues have been noted. This location serves as a convenient drop-off point for residential and small commercial document disposal, but overall customer experience appears varied.

“If I call asking your hours today, don’t respond to me saying they should be online. That’s not what I asked. I asked you on the phone for a normal answer. Especially when it is New Year’s eve. Do better! Is it really that difficult? They need to be more strict who they put on the phone. This is NYC where the options are limitless for me timo take my business to.”

★★

“As others have mentioned, Michael was one of the worst humans I’ve had the displeasure of interacting with. Rude from the get-go and seemed angry that someone was asking him to do his work. How this boy still has a job in customer service is beyond me.”

★

“Thank you to the team here, especially Rob, for helping me out with a last-minute order on a Friday night two hours before closing. I had stuff printed at a local print shop for an event on a Saturday morning in the print shop closed before I could pick it up. Rob was able to take my custom size order and get it printed and under an hour, which was a total lifesaver. The quality is perfect. Thank you so much!”

★★★★★